2021 - Present
Senior Instructional Designer
GoHealth
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Consulted with stakeholders to plan interventions ranging from one-pagers to the use of a Centralized Knowledge Bank.
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Developed 30+ Medicare-focused learning solutions, improving retention and reducing complaints.
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Designed award-winning remote onboarding programs, cutting attrition from 30% to under 10%.
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Streamlined course development reducing build time to below industry benchmarks while maintaining WCAG AA standards.
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Led cross-departmental learning initiatives and mentored designers in instructional theory, accessibility, and emerging technologies.
2020 - 2022
Volunteer eLearning Design Squad Leader
Rumie
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Led a team of six designers through Agile sprints to create microlearning modules.
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Developed online learning experiences for NGOs on workforce development and career transitions.
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Provided accessibility guidance, ensuring compliance with WCAG standards.
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Consulted on LMS and content management improvements to enhance eLearning delivery and user engagement.
2020 - 2022
Learning Design Consultant
Cahill IDS, LLC
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Developed interactive e-learning courses for ESL learners and professional development programs.
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Designed engaging, pedagogically sound learning activities in Storyline 360.
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Consulted with clients to align instructional strategies with learner needs.
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Focused on accessibility and user experience to enhance effectiveness and engagement in online learning environments.
Recent Experience
2020
Curriculum Manager
Go35 Training School
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Transitioned in-person curriculum to an online format during the COVID-19 pandemic.
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Implemented National Geographic Reads into a new curriculum line.
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Trained faculty on digital teaching platforms, ensuring instructional continuity.
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Advised leadership on best practices for remote education, improving online course delivery and engagement.
2017-2019
Curriculum Specialist and Team Leader
VIPKid
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Led a 14-member team to develop and enhance eLearning content for 70,000+ teachers and 700,000+ parents.
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Developed and QA-ed 500+ interactive lessons and 48 leveled picture books.
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Launched a one-to-many eLearning courseware.
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Improved workflow with Agile methodologies, meeting deadlines 99% of the time.
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Spearheaded interdepartmental knowledge-sharing initiatives.
Education
M.S. - Curriculum & Instruction
Western Governors University
B.A. - History and Anthropology (dual major)
SUNY Albany
What People Say
Lauren Merrild,
L&D Senior Manager
Elizabeth draws from their impressive experience and knowledge in Instructional Design to create learning solutions that can make some of our most skeptical business partners believers in their Instructional Design process. I have seen Elizabeth establish themselves as an expert in their field through both consultancy on business problems and through developed learning solutions.
Candace Burgess
LMS Administrator
Elizabeth's strong work ethic and attention to detail, partnered with their innovative point of view, has helped to build a strong Instructional Design team, a top-notch continuous education and onboarding curriculum, and ultimately, a better GoHealth. Thank you for all that you do, Elizabeth!
Marissa Lee
Instructional Designer
Elizabeth embodies the spirit of innovation to a degree not commonly seen. They are always seeking to develop their projects to better suit the needs of the business with an attention to detail that is extraordinary.